Airbnb Account Suspended? A Step-by-Step Recovery Guide

Is your Airbnb hosting account restricted or suspended? Follow our expert guide to understanding violations and writing a winning appeal.

2/21/2024

Waking up to an email saying "Your account has been suspended" is a heart-stopping moment. For many, this is their primary source of income. But a suspension isn't always a permanent ban—if you handle the appeal correctly.

Common Reasons for Suspension:

  • Low Ratings: Falling below a 4.2-star average.

  • Safety Reports: A guest claiming there was a hidden camera or a safety hazard.

  • Verification Issues: Failing to provide the correct ID or tax documents.

The Secret to a Successful Appeal: When you click that "Appeal" button, you aren't just saying "I'm sorry." You need to provide a Plan of Action (POA). Airbnb wants to see:

  1. Acknowledgment: Show you understand exactly why the account was flagged.

  2. Resolution: Explain the immediate steps you took to fix the specific issue.

  3. Prevention: Detail the systems you’ve put in place (like a noise decibel monitor or improved cleaning checklist) to ensure it never happens again.

Don't Risk a Permanent Ban: You often only get one chance to appeal. If your account is under review, let BnbReviewDoctor help you draft a professional, policy-based response that speaks Airbnb’s language.