Why Your Airbnb ID Verification Keeps Failing (and How to Fix It)

You’ve set up your beautiful listing, but you can't go live because the "Identity Verification" loop keeps failing. This is one of the most frustrating technical hurdles for new and veteran hosts alike.

Common Reasons for the "Verification Loop":

• The Name Match Error: If your Airbnb profile says "Mike" but your passport says "Michael," the AI will often reject it automatically.

• The "Double-Sided" Requirement: Many hosts forget that for Driver’s Licenses, Airbnb requires a clear photo of both the front and the back.

• Browser Cache Issues: Sometimes it isn't your ID; it's your phone's browser. Trying the process on a desktop computer instead of the mobile app solves 50% of verification issues.

Still Stuck in the Loop? If you have tried everything and keep getting the "Unable to Verify" email, you may need a manual review from Airbnb’s Trust & Safety team. BnbReviewDoctor can help you prepare your documents and guide you on how to request a human intervention for your case.